Frequently Asked Question

1. What is Rubicon Jewels?

Rubicon Jewels is an online fashion jewelry store offering trendy, stylish, and affordable jewelry for customers across India.

Do you offer returns?

Returns are accepted only for:

  • Manufacturing defects
  • Damaged products
  • Incorrect products received

Return requests must be raised within 48 hours of delivery.

What should I do if I receive a damaged or defective product?

Please contact us within 48 hours of delivery and share clear photos/videos of the issue.

Our team will review the claim and provide assistance accordingly.

Is shopping on Rubicon Jewels safe?

Yes.

We use secure payment gateways and industry-standard security measures to protect customer information and transactions.

Quality Assured

Every piece is carefully selected and inspected to ensure quality, style, and customer satisfaction.

Customer First

Your satisfaction is our priority. Our support team is here to assist you every step of the way.

Carefully Curated

Our collection is thoughtfully chosen to bring you the latest jewelry trends at accessible prices.

Display FAQ accordions

Yes, we offer Partial Cash on Delivery (COD) on selected products. Customers pay ₹49 in advance and the remaining amount at the time of delivery.

The ₹49 advance payment is refundable only if the order is cancelled within 24 hours and before shipment. Once shipped, it is non-refundable.

Most orders are delivered within 3–8 business days across India, depending on the delivery location.

Yes, orders can be cancelled within 24 hours of placing the order. Orders that have already been shipped cannot be cancelled.

Returns are accepted only for manufacturing defects, damaged products, or incorrect products received.

Please contact us within 48 hours of delivery and share clear photos or videos of the product. Our team will review the issue and assist you accordingly.

Yes. All payments are processed through secure and trusted payment gateways to ensure safe transactions.

Accordion Content

For any questions or support, contact us through:

Email: support@rubiconjewels.com
Website: https://rubiconjewels.com
WhatsApp: +919827415614